Sara El Kareh
Nowadays, we are witnessing a rapid revolution for technology, mainly texting solutions, that have become a major means for communication, whether professionally or socially. In fact, many businesses use texting to interact with clients, investors, partners, staff and other contacts. On the other hand, every single person is currently using texting to communicate with friends, families, colleagues… and this routine has become part of the business sector, although it is not appropriate in some cases.
Regardless of all the modern “business habits”, is texting your boss an acceptable behavior?
First of all, you need to know if your boss is ok with the “texting” world. According to researches and studies, texting is no longer limited to a particular age; everyone is texting, whether parents, kids or old people. Therefore, you can’t rely on age to decide whether you can text your boss or not. Instead, you can depend on one of the following options:
- Your boss has happened to have texted you previously.
- Your boss has given his phone number to the staff or it’s mentioned in the email signature.
Second, you must figure out if texting is appropriate at a particular moment. Texting is most suitably used when you want an urgent answer or when you want to mention important info. However, if you think it requires more than few sentences, then consider sending an email. Furthermore, texting depends on the importance of the situation. For example, if you want to tell your boss that a project has been cancelled, then it’s more appropriate to give a call.
Make sure you know when to text: Not at late hours and not when your boss is busy. If it is not an emergency, send an email and give your boss his time to reply. Moreover, do not forget that your boss is not your friend, and you just can’t text back and forth.
Finally, do not send casual messages. Once again, you are not texting a friend. You must not use emoticons and abbreviations frequently. Try to make it a bit formal, so you show respect, and make sure you re-read the message before you send. This way, you ensure sending a clear message, and you won’t have to send another text to blame the autocorrect or to correct a mistake.