We all find difficulty in how to plan tactfully and diplomatically in our daily lives. Read the following tactics that will help you accomplish that effectively:
- When you are trying to plan for a hard conversation, you must first concentrate on the objective, or in other words, what you want to accomplish. You can write it down and go over the reasons. Don’t stick to your personal point of views and try to see the situation from all sides.
- Think about the doubts or objections, whether yours or others’. Try to consider that you’ve taken into consideration of their ideas and imagine how the situation would be from their side.
- Make sure you are relaxed when you go to have a conversation. Keep calm and understanding. Most importantly, before your reactions, think about all the facts and the outcomes.
- Listen to what others are saying. Concentrate on their body language, their voice, the tone and all non-verbal communication for this will help you understand more. Do not give your opinions directly, unless you are totally sure that you have fully understood, and think about your answers wisely.
- If you are looking for a conflict, then you should find a way to give your ideas in a way that you, and the other person get what you want in a very civilized way. Both of you should make sacrifices so you ensure you reach results that fit both negotiating parts.
- To support your argument, make sure you rely on facts, statistics, dates and figures, especially when you feel that you are starting to reach your objective. Use logic more than opinions, or if necessary, mention them on a piece of paper.
- Instead of saying your ideas and opinions directly, you can place them into questions and involve the other person in the thinking. This will give chance for more discussion about your interests and may lead to better negotiating results for both parts. You can use this way of discussion when you are unsure of the objective or the requirements of the issue’s solution. It’s more like an open approach.
- In case the conversation starts to change track, make sure you answer in way that does not trigger flames. Breathe deeply and offer yourself sometime to think about your responses. Do not respond directly, and just simply ask for some time to think about what has been said. Be in control of the situation, and do not risk doing things or saying words that you will later regret. This will make both parts feel comfortable.
- Make sure you do not forget the main objective of the conversation. Stay focused, do not get distracted and do not mess it up with useless details. Be confident and do not give up what you are looking for. This is what we call being tactful and diplomatic.