In this fast developing world, IT organizations face many problems and challenges. They have many issues to focus on starting from the retiring legacy systems to how to do more and better. And because the competition is very big, it is very critical for IT organizations to concentrate their endeavors on the strategic initiatives that will have an impact on their business.
Therefore, how can IT organizations enable their business success?
Below are some ways….
1. Get Relevant
Nowadays, many companies realize how IT can impact their businesses. They put the responsibility on their IT department to make sure it is aligned with their work and that it is being more proactive.
According to Dennis Drogseth, an industry analyst with Enterprise Management Associates, “A lot of people tend to overlook this issue, but IT teams really need to get to know the organizations they work for. That means really understanding where all the inter-dependencies are across the business.”
Therefore, managers should closely work with IT professionals who can help them in implementing the right technology to give the business a real competitive plus. However, according to Drogseth, this can only occur if the IT organization closely understands the business.
2. Get Control
With the development of “Shadow IT” (i.e. technology hardware and software brought into the organization without IT’s involvement), data is spread across many storage places inside and out of the cloud. Therefore, IT organizations will have to implement a hybrid cloud computing strategy for which most of them are not prepared.
According to Allan Krans, senior analyst with Technology Business Research, “IT organizations today don’t have the best practices and tools in place to manage hybrid clouds. They’re not even sure what the use cases are for it yet.”
In order to have a very competitive IT to drive the business in the right way, the needed data be accessible to all the applications necessary for the rest of the work.
3. Get Smart
Many companies have done huge investments on business intelligence applications to run on data warehouses to ameliorate work. However, these business intelligence applications should be actionable. And the challenge is the IT department’s one because it is the one that should take the lead of driving those kinds of investments.
For Joe Clabby, principal with Clabby Analytics, “the tools are out there. But it’s an executive management issue in terms of willingness to make the investment.”
If any organization fails in making this kind of investment, it may soon find the its business challenged to the point of disappearance.
4. Get Mobile
Nowadays, mobility with smartphones and tablets is not just about providing people with access to their emails and their calendars. It is more about building and deploying business applications they can easily use.
The true challenge of the application is to engage employees and customers with the company’s services in a very meaningful way.
Judith Hurwitz, principal for Hurwitz & Associates, declares that “Mobile becomes the primary way companies are going to engage with their customers. The problem is that mobile in the enterprise right now is quite disjointed.”
In addition, she also notes that IT departments should master the API management issues and resolve security issues.