In order to solve our problems effectively, we should complete certain steps listed below:
- Identifying the Problem: During this stage, we should first realize and detect the existence of the problem. Then we must spot its nature, and finally define it.
- Configuring the problem: In this phase, we should take time to observe the problem, inspect the problem attentively, search for the problem’s fact and develop a clear idea about it. This can be done by gathering more information about it and being able to understand it more clearly. Therefore, we should search for facts, evaluate them, and gain a clearer image about the goals and the obstacles. This is necessary for complicated and difficult problems, rather than simple ones.
- Searching for promising solutions: Through this stage, we should come up with potential courses of action, with an attempt to analyze them. After gathering the information and analyzing the problem itself, we should begin thinking about how to solve this particular problem. It may be done by brain storming when it comes to group problems; listening to point of views of every member of the group and taking into consideration his/her suggested solutions. It is helpful to do so, since every person has his/her own expertise in various fields.
- Deciding: reaching this step, we should perform careful evaluation of the different courses of action, then choosing the best solution to start working on. It is most probably the hardest step of the whole procedure. After gathering several potential solutions, time has come to closely examine each. Some of them may be impossible and hard to implement due to several factors. We should not forget, of course, to think about the “not-to-solve-the-problem solution”, in case solving the problem will lead to more complex ones. At last, we should make the decision, which requires very high skills.
- Solution execution: we should here accept the solution we chose and start applying it. Any other difficulties may appear along the course of action, especially if the first steps of the process were not completely done.
- Observing and asking for feedback: This is the last stage. It involves monitoring the results of the solutions over a certain period of time and looking for feedback regarding the results. In other words, we need to check whether the whole process has succeeded or not. We can do this by observing and asking people to give feedback, especially those who might have been affected by the changes.